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Overview

Learning outcomes and skills gained:

  • Topics include foundational IT concepts, computer hardware, operating systems, networking, troubleshooting, cybersecurity, cloud technologies, data concepts, and workplace technology skills.
  • Classroom instruction and hands-on activities provide training in technical support fundamentals, problem-solving techniques, device setup, software applications, and digital security practices.
  • The program includes CompTIA Tech+ certification preparation and Google IT Support Professional Certificate content to help participants build foundational skills for entry-level IT roles.

Types of Jobs: IT Support Specialist, Help Desk Technician, Technical Support Specialist, Computer Support Specialist

Prerequisite: Must be at least 18 years of age. High school diploma or GED equivalent recommended.

Time Requirement to Complete Credential: 14 weeks of in-person instruction.

Leading Industry Employers: Technology companies, healthcare organizations, financial institutions, government agencies, educational institutions, and businesses with internal IT support teams.

JOB & SALARY OUTLOOK

About CompTIA Tech+ Program

The MCC CompTIA Tech+ Program with Google IT Support is an in-person, instructor-led program that prepares participants for entry-level IT support roles through foundational technical skills, professional competencies, hands-on experiences and workplace learning. Students gain experience with troubleshooting, computer systems, networking, cybersecurity fundamentals, operating systems and other essential technology concepts.

Upon completion, participants will be prepared to pursue entry-level IT support opportunities and continue their pathway toward industry-recognized technology credentials. The program includes CompTIA Tech+ certification preparation and Google IT Support Professional Certificate content to help participants build foundational knowledge for careers in information technology.

Who is the CompTIA Tech+ Program for?

Individuals interested in starting a career in information technology and developing foundational technical skills. This program is ideal for those seeking entry-level IT support roles or exploring pathways in the technology industry. A high school diploma or GED equivalent is recommended.

Certification

The CompTIA Tech+ Program prepares participants to earn the CompTIA Tech+ certification, which validates foundational technology knowledge and skills. The program also includes Google IT Support Professional Certificate content, covering essential IT concepts such as troubleshooting, networking, operating systems and cybersecurity.

Cost

The cost of the CompTIA Tech+ Program with Google IT Support is $3,644 and includes all required coursework. Financial assistance may be available for eligible participants through the Nebraska GAP Assistance Program, Workforce Innovation and Opportunity Act (WIOA) funding, or Workforce Pell funding.

To explore funding options, sign up for a Workforce Information Session to begin working with an MCC coach to complete the registration process. Visit this website to register for a Workforce Information Session.

Eligibility

Participants must be at least 18 years of age. A high school diploma or GED equivalent is recommended.

Metropolitan Community College complies with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act and its amendments. If a prospective student who is otherwise qualified requires a reasonable accommodation, they should contact the MCC Disability Support Services office.

Upcoming Program Dates

CompTIA Tech+ Program with Google IT Support: August 24 – December 17

Register

To get started, visit this website and register for a Workforce Information Session.